Successful presentations, dialogues and Meetings

Goals:

  1. Gain an understanding and overcoming of barriers/pitfalls in the communication process.
  2. Gain an understanding of models, signposts, and tools for successful speeches, dialogues, and (virtual) meetings.
  3. Strengthen the competence and persuasive power as a Communication Manager in daily business. (case examples)


Content:

  • Communications roadmap and ways of (verbal/nonverbal) communication;
    the “Art of Feedback”.
  • Role & Competence Model by Prof. Dr. E. Hohl with a focus on “Communication Manager” (incl. “Toolbox”).
  • Successful presentations/speeches: managing “Topic, Audience, Presenter, Framework" balanced and effectively; Presentation guidelines/rules.
  • Successful dialogues: conversational manners, "Communication Iceberg", barriers and misunderstandings, “Sender / Receiver”, constructive “Talking and Listening Models”, non-verbal communication as a key factor, principles of persuasion.
  • Successful meetings: leading and steering (virtual) meetings effectively; Agreements for good cooperation.
  • Conclusions, learning transfer, action planning, and coaching.